INTERGALACTIC SHIPPING & RETURNS
All orders are shipped recorded and insured
United Kingdom: £2.95 or free shipping over £60, 1-2 working days + 1 day processing time
European Union: £9.95 or free shipping over £100, 2-5 working days + 1 day processing time
United States: £12.95 or free shipping over £60, 2-5 working days + 1 day processing time
Rest of the World: £12.95, 5-15 working days + 1 day processing time
Customs & Import Fees: Some countries charge customs and import fees. The buyer is responsible for all import & customs fees and taxes, and The Space Collective bears no responsibility to cover any such fees in any event.
Returns & Refunds
We offer a 30-day no quibble refund policy on our products unless otherwise stated on the product page (i.e. socks due to hygiene purposes).
We cannot process a refund if:
- An order is lost/stolen in transit back to us. You would have to file a claim with the shipping provider. We always recommend returning items via a recorded method to avoid such eventualities.
- A product has been used, damaged, or worn. Products can only be returned in the condition in which they were sent.